Job Description

Description

Are you a friendly, motivated, and service-minded individual? Do you enjoy making people feel welcome and part of a community? Then join our team at the Richardson Family YMCA , where we strengthen the foundation of community is our cause.

Requirements

As a Member Services Representative , you'll be the face of the YMCA, creating a welcoming and inclusive environment for members of all backgrounds and abilities.

Your responsibilities will include:

• Give quality tours to potential new members
• Promoting and selling memberships as well as other YMCA programs (e.g., swim lessons, youth sports, personal training, etc.)
• Being knowledgeable about program offerings and proactively looking up accurate information online or through internal systems when needed
• Giving quality tours tailored to the interests of prospective members
• Greeting members by name and scanning members in
• Building relationships and helping retain members
• Providing prompt, friendly, and professional service
• Multitasking in a fast-paced environment while managing front desk responsibilities
• Participating in paid trainings and team meetings
• Performing light cleaning duties and helping with hospitality tasks (e.g., making coffee, folding towels, stocking supplies)
• Supporting your team to create a positive and engaging environment

Schedule:

• Flexible hours : Open, close, or mid-day shifts available
• Hours vary between 10 to 29 per week , depending on branch needs

Job Tags

Flexible hours, Day shift,

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