Job Description

Job Description

Key Responsibilities:

• Lead, manage, and develop the Jacksonville regional operations team to ensure brand standards and performance objectives are met.
• Oversee day-to-day operations for multiple salon locations, including facility management, tenant relations, and service delivery.
• Drive occupancy and retention by building relationships with salon owners and supporting their business success.
• Ensure high-quality salon environments through proactive maintenance and vendor management.
• Analyze financial and operational performance metrics to meet growth and profitability goals.
• Support marketing and recruiting initiatives to attract top beauty professionals.
• Collaborate with contractors, vendors, and industry partners to support regional business operations.
• Foster a strong sense of community among salon professionals to enhance satisfaction and retention.
• Promote and model the company’s core values of leadership, teamwork, and service excellence.

Requirements Include:

Education:

• Bachelor’s degree required.

Experience:

• Minimum of 8+ years of experience in a front-line client service or operations management role.
• Multi-location management experience strongly preferred.
• Experience in retail, hospitality, rental car, or general management industries is highly desirable.
• Beauty or salon industry experience is not required but considered a plus.

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