Job Description

Job Description

In House Marketing Concierge

WHY DO TEAM MEMBERS LIKE WORKING FOR US:

·             Pay rate is $17.00 per hour, plus commission & bonuses governed by a compensation plan. In House Marketing Concierge have targeted annual earnings of $90,000, per year, with some Team Members earning substantially more based on their individual performance.

·             Competitive wages

·             HGV Offers Day One Team Member Benefits!

·             Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation

·             Recognition Program and Rewards

·             Team Member Travel Program - enjoy discounted rates at incredible properties around the globe

·             401(k) program with company match

·             Paid Sick Days

·             Numerous learning and advancement opportunities 

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

SCHEDULE DETAILS:

Our In House Marketing Concierge will work a flexible schedule to include weekends and holidays.

ADDITIONAL RESPONSIBILITIES INCLUDE:

·             Promote and book vacation ownership presentations, previews and the sale of mini-vacation packages to eligible on-site owners, guests and visitors.

·             Provide concierge services to guests by recommending local dining experiences and attractions while communicating ownership opportunities.

·             Distribute approved promotional information and providing excellent customer service to all guests while projecting a professional company image.

·             Assist in the implementation and tracking of current and future marketing programs.

ADDITIONAL RESPONSIBILITIES INCLUDE:

·             Promote and book vacation ownership presentations, previews and the sale of mini-vacation packages to eligible on-site owners, guests and visitors.

·             Provide concierge services to guests by recommending local dining experiences and attractions while communicating ownership opportunities.

·             Distribute approved promotional information and providing excellent customer service to all guests while projecting a professional company image.

·             Assist in the implementation and tracking of current and future marketing programs.

What are we looking for....

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. 

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

·             Minimum 1 year proven sales, sales related marketing, concierge, or optional tour and activity sales experience.

·             Intermediate computer proficiency with the ability to learn.

·             Able to work a flexible schedule to include evenings, weekends, and holidays.

·             High School diploma or equivalent. 

·             Fluency in English (speak, read, and write).

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

·             6 months or more previous experience working in the timeshare industry.

·             Thorough understanding of the island with ability to explain activities, restaurants, and destinations throughout the island.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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